Privacy Policy

Welcome to Tompli, operated by Miragunn Global Solutions Private Limited ("Tompli", "we", "our", or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your information when you use our website, mobile applications, and related services.

By accessing or using Tompli, you agree to this Privacy Policy.

We may collect the following information:

• Full name
• Email address
• Mobile number
• Billing and communication address
• Event booking details
• Vendor registration details
• Business information
• Payment transaction information (payment processing is handled by authorized payment partners)
• Device information, browser type, IP address, cookies, and usage analytics

We use your information to:

• Create and manage your account
• Process bookings and payments
• Connect customers with vendors
• Provide customer support
• Send booking confirmations and service updates
• Improve our platform and user experience
• Detect fraud and maintain platform security
• Comply with applicable legal obligations

We may share your information only when necessary with:

• Verified vendors for fulfilling your booking
• Payment gateway providers
• Technology and cloud service providers
• Government or regulatory authorities where legally required

We do not sell your personal information to third parties.

Payments are processed through secure third-party payment gateways. Tompli does not store your complete debit card, credit card, or banking credentials.

We use cookies and similar technologies to improve website performance, remember user preferences, analyze traffic, and enhance your browsing experience.

We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse, alteration, or disclosure. However, no online system can guarantee absolute security.

We retain personal information only for as long as necessary to provide our services, resolve disputes, comply with legal obligations, and enforce our agreements.

Subject to applicable law, you may:

• Access your personal information
• Request correction of inaccurate information
• Request deletion where legally permissible
• Withdraw consent where applicable
• Contact us regarding privacy concerns

Tompli may contain links to third-party websites or services. We are not responsible for their privacy practices or content.

Tompli is not intended for children under 18 years of age without the involvement or consent of a parent or legal guardian where required.

We may update this Privacy Policy from time to time. The revised version will be published on our website with an updated Effective Date.

If you have any questions regarding this Privacy Policy or our data practices, please contact us through the contact information available on the Tompli website.